Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obligated to provide the data. Non-provision has no consequences. This only applies if no other information is provided in the following processing operations.

"Personal data" means any information relating to an identified or identifiable natural person.

Server Log Files
You can visit our websites without providing any personal information.

Each time our website is accessed, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, date and time of access, IP address, amount of data transferred, and the requesting provider.

Processing is based on Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offer.

Contact

Controller
Contact us if desired. The controller for data processing is:

Owner: Olena Oezman
Address: Heiligendammer Str. 17, DE - 14199 Berlin
Contact:
Tel.: +49 (0)30 81 720 181
Email: info@akzentz.de

Initiative Contact by Customer via Email
If you contact us by email proactively to initiate business contact, we only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves to process and respond to your contact request.

If the contact is for the performance of pre-contractual measures (e.g., advice on purchase interest, quotation preparation) or concerns an already concluded contract between you and us, this data processing is based on Art. 6 Para. 1 lit.b GDPR.

If the contact is for other reasons, this data processing is based on Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object, for reasons arising from your particular situation, at any time to this processing of personal data concerning you based on Art. 6 Para. 1 lit. f GDPR. We use your email address only to process your request. Your data will then be deleted in compliance with legal retention periods, unless you have agreed to further processing and use.

Collection and Processing when Using the Contact Form
When using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of contact. If the contact is for the performance of pre-contractual measures (e.g., advice on purchase interest, quotation preparation) or concerns an already concluded contract between you and us, this data processing is based on Art. 6 Para. 1 lit.b GDPR.

If the contact is for other reasons, this data processing is based on Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object, for reasons arising from your particular situation, at any time to this processing of personal data concerning you based on Art. 6 Para. 1 lit. f GDPR. We use your email address only to process your request. Your data will then be deleted in compliance with legal retention periods, unless you have agreed to further processing and use.

Customer Account and Orders

Customer Account
When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is based on Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent until the revocation. Your customer account will then be deleted.

Collection, Processing, and Disclosure of Personal Data in Orders
When placing an order, we only collect and process your personal data to the extent necessary for the fulfillment and processing of your order as well as for the handling of your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. Processing is based on Art. 6 Para. 1 lit. b GDPR and is necessary for the performance of a contract with you.

Your data may be disclosed, for example, to the shipping companies and dropshipping providers chosen by you, payment service providers, service providers for order processing, and IT service providers.

In all cases, we strictly comply with legal requirements. The extent of data transmission is limited to a minimum.

Reviews / Advertising

Data Collection when Writing a Comment or Review
When commenting/reviewing an article or post, we only collect your personal data (name, email address, comment text) to the extent provided by you. The processing serves the purpose of enabling commenting/reviewing and displaying comments/reviews.

By submitting the comment/review, you consent to the processing of the transmitted data. Processing is based on Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent until the revocation. Your personal data will then be deleted.

When your comment/review is published, the name you provided and the email address you provided will be published.

Use of Email Address for Newsletter Distribution
We use your email address, regardless of the contract processing, exclusively for our own promotional purposes for newsletter distribution, provided that you have expressly consented to this. Processing is based on Art. 6 Para. 1 lit. a GDPR with your consent.

You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

Use of Email Address for Direct Advertising
We use your email address, which we obtained in connection with the sale of goods or services, for the electronic transmission of advertising for our own goods or services similar to those you have already purchased from us, provided that you have not objected to this use. Providing the email address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. Processing is based on Art. 6 Para. 1 lit. f GDPR from our legitimate interest in direct advertising. You can object to the use of your email address for this purpose at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the designated link in the promotional email for this purpose. There are no other costs incurred for this than the transmission costs according to the basic rates.

Shipping Service Provider Inventory Management

Disclosure of Email Address to Shipping Companies for Shipment Status Notification

As part of the contract processing, we pass on your email address to the transportation company if you have expressly consented to this during the ordering process. The disclosure is for the purpose of informing you via email about the shipping status. Processing is based on Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transportation company, without affecting the lawfulness of the processing carried out based on the consent until the revocation.

Use of an External Inventory Management System

For contract processing, we use an inventory management system as part of order processing. For this purpose, your personal data collected during the ordering process is transmitted to Pickware GmbH, Goebelstr. 21, 64293 Darmstadt.

The processing of your personal data is for the purpose of fulfilling the contract concluded with you and is based on Art. 6 Para. 1 lit. b GDPR.

Cookies

Our website uses cookies. Cookies are small text files that are stored by the internet browser or on the user's computer system by the internet browser. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide on a case-by-case basis whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, please note that if you do this, you may not be able to fully access all the functions of this website.

Below are links where you can find information on how to manage (including disable) cookies in the most commonly used browsers:

Necessary Cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective, and secure. Furthermore, cookies allow our systems to recognize your browser even after a page change and offer you services. Some functions of our website cannot be offered without the use of cookies. For these functions, it is necessary for the browser to be recognized even after a page change.

The use of cookies or similar technologies is based on § 25 para. 2 TDDDG. The processing of your personal data is based on Art. 6 Para. 1 lit. f GDPR, from our predominant legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offer. You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you.

Plug-ins and Other

Use of Google Tag Manager
We use the Google Tag Manager provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.

This application manages JavaScript tags and HTML tags used for the implementation of tracking and analysis tools in particular. The data processing serves the purpose of customized design and optimization of our website. The Google Tag Manager itself does not store cookies nor does it process personal data. However, it enables the triggering of additional tags that may collect and process personal data. For more information on terms of use and privacy, please refer here.

Use of YouTube
We use the function for embedding YouTube videos provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is a subsidiary of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

The function displays videos stored on YouTube in an iFrame on the website with the "Enhanced Privacy Mode" enabled. This means that YouTube does not store information about visitors to the website. Only when you watch a video, information about it is transmitted to and stored by YouTube. Your data may be transferred to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified under the TADPF and thereby committed to complying with European data protection principles.

The use of cookies or similar technologies is based on your consent under § 25 para. 1 sent. 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is based on your consent under Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. For more information on the collection and use of data by YouTube and Google, and your related rights and options for protecting your privacy, please see YouTube's privacy policy at https://www.youtube.com/t/privacy.

Rights of Data Subjects and Storage Duration

Storage Duration
After complete contract processing, the data will initially be stored for the duration of the warranty period, and then retained in accordance with statutory, particularly tax and commercial retention periods, and then deleted after the expiration of the deadline, unless you have consented to further processing and use.

Rights of the Data Subject
Subject to the statutory requirements, you have the following rights under Articles 15 to 20 of the GDPR: the right to information, to rectification, to erasure, to restriction of processing, to data portability. In addition, under Article 21(1) of the GDPR, you have the right to object to processing based on Article 6(1)(f) of the GDPR, as well as to processing for direct marketing purposes.

Right to Lodge a Complaint with the Supervisory Authority
Under Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

Right to Object
If the personal data processing listed here is based on our legitimate interests pursuant to Article 6(1)(f) of the GDPR, you have the right, for reasons arising from your particular situation, to object to these processing activities at any time with effect for the future.

After objection, the processing of the affected data will cease unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

If personal data processing is carried out for direct marketing purposes, you can object to this processing at any time by notifying us. Upon objection, we will cease processing the affected data for the purpose of direct marketing.

Last updated: November 29, 2023